WordPress
- Core updates
- Plugin updates
- Theme updates
- Compatibility checks
Website Maintenance
WordPress Maintenance & Support
I help keep WordPress and WooCommerce websites updated, stable, and working properly through ongoing maintenance, routine checks, and practical technical support.
Prevent
Small website problems are easier to deal with before customers find them.
Websites change over time. Plugins update, integrations stop behaving as expected, forms fail, layouts shift, and small issues can go unnoticed until a customer reports them. Regular attention helps you spot some of these problems earlier.
- Broken forms
- Failed updates
- Layout problems
- Checkout issues
- Outdated software
- Missing or untested backups
- Small bugs
- Unexpected errors
- Slowdowns after changes
Look after
The routine work that helps keep a website healthy.
What gets checked depends on your site and the support we agree. These are the areas I can look after.
Functionality
- Contact forms
- Important links
- Key customer journeys
- WooCommerce cart and checkout
- Login and account areas where relevant
Backups
- Confirming backups exist
- Reviewing available restore points
- Identifying obvious backup gaps
General site health
- Broken pages
- Obvious errors
- Small fixes
- Basic security-related maintenance
- Post-change checks
- Basic performance regressions
Update with care
Updates should not be treated like a button you press and hope for the best.
Routine updates are usually straightforward when everything behaves normally. The important part is knowing what to check when something changes.
Check
See what needs updating and whether anything looks sensitive.
Consider
Review compatibility and the likely effect on the site.
Back up
Make sure there is a reasonable restore point where appropriate.
Update
Apply the agreed changes carefully.
Review
Check important pages and functionality afterward.
Resolve
If something is affected, address it before moving on.
Respond
When something stops working, the first job is finding out what changed.
A form that stops sending, a broken layout, a product page behaving strangely, or a cart or checkout problem all need a clear response. Plugin conflicts, login problems, error messages, and features that stop working can be handled the same way.
Confirm
Make sure the problem is reproducible.
Identify
Work out what changed or what is most likely involved.
Protect
Avoid disturbing the parts of the site that still work.
Fix
Apply the smallest safe correction.
Test
Check the affected journey again.
Check regularly
Some problems are easier to catch with regular checks.
Agreed checks give us a practical way to see whether the parts people rely on still work. The frequency and coverage depend on the website and the support arrangement.
- Homepage
- Contact forms
- Important links
- Checkout where relevant
- Login and account areas
- Updates
- Backups
- Major errors
- Basic performance changes
Practical support
Not every support request is an emergency.
Support can cover practical changes and issues on an existing site, including:
- Small layout fixes
- Content updates
- Plugin configuration
- Troubleshooting
- Product and store changes
- Adjustments to existing features
- Minor bugs
- Technical advice
- Developer help when the next step is unclear
The exact scope is agreed around the request, so routine support does not quietly turn into an unlimited development project.
Clear scope
Maintenance keeps a website cared for. It does not replace every other service.
Routine care has a clear scope. Larger work can be planned separately when the site needs it.
Usually planned separately
- Full redesigns
- Major new functionality
- Large migrations
- Full performance optimisation projects
- Third-party service outages
- Hosting problems outside available access
- Specialist external services
The rhythm
A simple way to keep the website looked after.
Check
Review the current site, access, updates, backups, and important functionality.
Maintain
Handle agreed updates and recurring checks.
Support
Respond to small technical issues and requested changes.
Report
Explain what changed, what needs attention, and what should be planned separately.
Frequently asked questions
What does WordPress maintenance include?
It can include agreed updates, compatibility checks, backup checks, key page and form checks, small fixes, and follow-up after changes. The exact tasks depend on your site.
Do I need website maintenance every month?
Not always. Some websites need recurring checks; others need occasional support. We can agree a schedule based on how the site is used and changed.
Can you maintain a WooCommerce store?
Yes. Agreed care can include WooCommerce updates and checks of product pages, cart, checkout, and account journeys.
Will you update plugins and themes?
Yes, where that is part of the agreed scope. I check likely compatibility issues and review important pages after changes.
What happens if an update breaks something?
I confirm the issue, investigate what changed, and work toward a safe correction. A rollback may be possible if a suitable restore point exists.
Do you take backups?
Backups can be checked or configured as part of the agreed maintenance setup. I first review what already exists and whether a usable restore point is available.
Can you fix small website problems?
Yes. I can help with minor layout, form, plugin, or content issues when we agree the scope of the request.
Does maintenance include security?
Keeping software current and checking the site can reduce avoidable risk, but maintenance cannot guarantee that a website will never be compromised.
Does maintenance include speed optimisation?
Routine checks can reveal obvious slowdowns after a change. Deeper investigation and performance work are separate.
Can you work on a website you did not build?
Yes, if I can review the existing setup and have the access needed to work safely.
Is major development included in maintenance?
Major features, redesigns, and migrations need a separate scope. Routine support can still cover smaller changes to existing features.
How often do you check the website?
The frequency is agreed for each website. It depends on how often the site changes, how important its customer journeys are, and the level of support needed.
Want someone to help keep your website looked after?
Tell me what kind of website you have, what you are currently managing yourself, and where you usually need help. We can work out what level of ongoing support makes sense.